The Human Resource Operations Specialist supports operations of the HR department and compliance. The HROS is directly responsible for managing the HRIS, learning management system and compliance. Uses discretion and judgement in developing and maintaining human resources database systems. Participates in developing department goals, objectives, and systems in relation to organizational data needs that help align the workforce with the strategic goals of the agency.
Program/Dept: Human Resources
Reports to: HR Director
Classification: Regular, Full-Time, Exempt
Salary Range: DOEE + Full Benefits Package
Founded in San Mateo, California, in 1964, Caminar’s thriving programs and services serve more than 14,000 individuals annually across San Mateo, Santa Clara, San Francisco, Solano, and Butte Counties. Our nonprofit organization’s portfolio of behavioral health and supportive services empowers and supports individuals and families to move toward resilience, wellness, and independence. And, we are expanding our capacity to address the increasingly complex needs of individuals and families.
Essential Duties & Responsibilities:
Manages the database systems for the department. Creates policies, procedures and processes for HR systems. Maintains and ensures the integrity of the HRIS, time and attendance, employee benefits, and intranet resources, as well as the web-based staff training system. Regularly audits the databases to ensure completeness and accuracy.
Develops and updates database administration user manuals and training materials.
Collaborates with management to meet their data needs.
Gather information from various sources to build and trend identified key metrics. Uses spreadsheets and system generated reports to report data in the most efficient and accurate manner.
Updates electronic employee records by processing employee status changes in applicable systems in a timely manner.
Work in conjunction with the payroll department to ensure consistency, compliance and accuracy of information across the two departments to include, but not limited to: new hires, wage adjustments, promotions, transfers, benefit deductions, retirement plan deferrals, terminations, final paychecks, etc.
Maintain personnel files in compliance with agency policy and applicable legal requirements.
Perform customer service functions by answering employee requests and questions. Direct employees and managers to the appropriate source of information (self-service portal, policy manuals, etc.) and facilitate access.
Assist with posting/issuing required notices and other materials across agency locations/programs and ensuring HR bulletin boards are maintained according to agency standards.
Gather information and help with preparation for compliance audits (DLSE, DOL, OSHA, DFEH, EEOC, EDD, etc.). Files compliance reports with the state and federal government including annual EEO-1 report.
Receive and handle requests for verifications of employment, employment references, and other related inquiries in compliance with departmental standards and policies.
Support the ongoing development and maintenance of the Human Resources portion of the agency’s web site.
Support planned response communications systems in safety or security emergencies affecting the facility (including weather events and natural disasters).
Provide occasional assistance with the recruitment, selection, hiring and on-boarding of new employees.
Participate in various committees to provide HR support and to monitor activities and completion of goals. Participate in administrative staff meetings and attends other meetings and seminars as necessary and to represent the department.
Requirements, Qualifications, Skills & Abilities:
Must be passionate about Caminar's mission.
BA/BS from an accredited college/university, or equivalent work experience required.
Minimum 1 year of experience providing systems or HR applications support.
Prior experience with enterprise level applications, HRIS and other HR-related SAAS preferred.
Organized, attention to detail, accuracy and systems knowledge is required.
Must have excellent computer skills, including extensive work with Microsoft Office (Word, Excel, Publisher, etc.).
Ability to maintain a high level of confidentiality, a professional demeanor and to represent the organization in a positive manner at all times.
Must demonstrate acceptable level of maturity, good judgment, and emotional stability.
Problem solving—identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
Customer Service—manages difficult customer situations, responds promptly to customer needs and solicits customer feedback to improve service.
Oral and written communication—speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills and conducts meetings. Completes written progress notes and other formal communications skillfully and professionally.
Quality management—looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
Planning/organizing—prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
Adaptability—adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Dependability—is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
Safety and security—actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
Must be a dynamic self-starter with demonstrated ability to work independently on special projects.
Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
Must pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
This position will require frequent driving so maintaining a valid CA driver license, reliable personal automobile, a clean driving record, and current insurance as required by law are essential job requirements.
Caminar is a leader in providing innovative client-oriented mental health services. We are an equal opportunity employer. Please visit our web site at www.caminar.org