Under the general direction of the Director of Development, Planning & Evaluation, the Development Assistant (DA) is responsible for providing assistance and support to Ravenswood Family Health Center (RFHC) in the following areas: grants and reporting; fundraising campaigns and events; branding, marketing and communications; and relationship management and customer service.
Essential Duties And Responsibilities:
Grants & Reporting
Conduct regular grant research
Assist with creating calendar reminders for grant and report deadlines as needed
Conduct research around population health data for grants and reports
Gather information and data as well as draft brief language for grant and report deadlines
Assist in packaging and preparing materials for grant proposals and reports as needed
Fundraising & Donor Cultivation – Fundraising Campaigns & Events
Assist with fundraising campaigns and events
Help with the planning and implementation of fundraising campaigns, including mail, online appeals, and marketing collateral
Provide support with planning, organizing, coordinating, and implementing fundraising and donor events, including obtaining sponsorships, working with vendors, recruiting staff volunteers, organize event logistics, etc
Branding, Marketing & Communications
Assist with the development and distribution of publications and materials such as annual reports, print newsletters, press releases, brochures, marketing collateral, presentations, and handouts for a broad range of internal (staff, board members, etc.) and external (funders, donors, patients, news media, public officials, etc.) audiences
Support the CEO, Development Director, Development staff, and other RFHC staff to produce written and multi-media stories and articles for offline (TV, radio, print) and online (website, email, social media) channels
Assist in maintaining communication and marketing assets (logos, photographs, brochures, presentations, videos, etc.) in an organized and updated fashion
Relationship Management & Customer Service
Help provide responsive, professional customer service to:
members of the press (news publications, TV, radio, etc.), including facilitating to satisfy inquiries and scheduling interviews
public officials, funders, and partner organizations, including facilitating to satisfy inquiries and scheduling meetings
Help schedule and organize meetings between RFHC staff and partner agencies, funders, donors, public officials, etc.
Provide timely acknowledgement to donors and funders
The ideal candidate will have the following qualifications:
Experience working in Development
Strong organizational skills and attention to details a must
Ability to prioritize work, juggle multiple projects and meet key deadlines
Ability to maintain positive attitude during stressful times
Strong interpersonal skills with professional demeanor
Ability to effectively work independently and with a team
A commitment to continuous improvement and ongoing learning
Demonstrated experience working in a multi-cultural, multi-language environment
Language and Cultural Skills
Ability to read, analyze, and interpret common fundraising and donor cultivation, branding, marketing and communications materials; grants and reporting documents. Ability to respond effectively verbally and in writing to donors, agencies, or members of the community.
Other Skills and Abilities
Excellent written and verbal communication skills including compiling and writing meaningful reports.
Flexible, creative, well organized with ability to multi-task.
Computer literate in PC skills and Microsoft Office (Word, Excel and PowerPoint with ability to use work processing, electronic spreadsheet, and other database programs to support data collection and reporting.
Willingness and ability to accept responsibility, make sound judgments, know professional boundaries of skill, deal with diverse groups, a variety of personalities, and work as a collaborative team member.
Ability to communicate effectively, build effective working relationships and work directly with physicians, staff, managers, department heads, donors, board members, community organizations and community members.
Commitment to the goals and philosophy of Ravenswood Family Health Center.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to stand, sit, walk and occasionally drive. The employee frequently is required to use hands and fingers to operate a computer keyboard, mouse and telephone keyboard, and talk or hear. The employee must occasionally bend, lift and/or move up to 10 pounds. Specific vision abilities required by this job include, vision to walk, close vision, peripheral vision, and ability to adjust focus.
The work environment characteristics described here are representative of those the employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
1. Work is generally performed in an administrative setting in an urban environment.
2. Occasional exposure to communicable disease or other conditions in a clinic setting when necessary to go there.
3. Busy and fast paced
4. The noise level in the work environment is usually low.
5. Temperature conditions vary throughout the modular building from 66-78 degrees Fahrenheit.
6. Travel as required or requested to accomplish program objectives on occasion.
Job Description Revisions
This is not necessarily an exhaustive list of all responsibilities, skill, duties, requirements, efforts or working conditions associated with this job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change. This job description replaces all previous job descriptions for this position.
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