FREQUENTLY ASKED QUESTIONS
How do you process online payments?
We process online payments through Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
What credit cards do you accept?
We accept Visa, Mastercard, American Express, and Discover as well ACH Credit Transfer.
Can I pay my membership by check?
Yes, you can. Please submit our online membership application to select the right membership type for you and/or request a membership invoice. Also, you can simply contact info@thrivealliance.org or call 650-654-7993 to process.
How do I manage, edit, or cancel my membership?
Your membership subscription can be cancelled or reactivated at any time. You can make changes to your subscription at any time by contacting us at info@thrivealliance.org or 650-654-7993.
Can I join anytime?
Yes! Thrive memberships are easily processed through our quick online membership application.
How long does my membership last for?
We have two types of membership subscriptions: you can join as a month to month member or make an annual payment. You can save up to 20% by making an annual payment.
Your membership subscription renews each year/month until you cancel. It can be changed, canceled, and reactivated at any time. Fees for the paid period won’t be refunded.
If your nonprofit organization is in need of financial assistance to pay membership dues contact Keirstan
