Palo Alto Partners in Education is looking for a Data Manager and Operations Support professional who is detail-oriented and dedicated to the organization's mission. In this role, responsibilities include managing donor data, overseeing financial reconciliation, and coordinating volunteer communications for PiE. This position is essential for maintaining the integrity of the organization’s fundraising systems and fostering strong relationships with both donors and volunteers. The Data Manager and Operations Support professional will work closely with the Executive Director, Treasurer, and volunteer teams to ensure smooth operations and express gratitude to supporters.
About Palo Alto Partners in Education:
Partners in Education (PiE) is a nonprofit foundation dedicated to enriching the educational experience of every student in the Palo Alto Unified School District. By raising funds from parents and the broader community, PiE helps provide resources that go beyond what public funding alone can offer—supporting additional teachers, aides, counselors, and innovative programs across all schools.
Responsibilities
Donor Data & Gift Processing
Maintain accurate donor records in Little Green Light.
Process donations from platforms including Forte, Stripe, PayPal, and Benevity
Coordinate with treasurer to reconcile batches and update the Master Financial Google Sheet
Manage matching gift submissions and follow-ups
Acknowledgements & Stewardship
Generate donor acknowledgements.
Maintain donor lists and provide reports Database & Reporting
Clean, import, and structure data
Design and run reports using Little Green Light and Google Sheets
Transition data annually for the new fiscal year
Maintain Constant Contact lists and support marketing data needs
Financial & Operational Support
Assist with audits and financial reporting
Support Innovation Grants
Handle mail, bank deposits, and recordkeeping
Investigate fraud alerts and maintain secure giving procedures
Coordinate banner and yard sign hanging/replacement with teen volunteers
Strategic & Executive Support
Provide feedback on organizational systems
Support the Executive Director with special projects
Qualifications:
Strong attention to detail and comfort with data systems
Experience with donor databases and online giving platforms
Excellent written communication and interpersonal skills
Ability to manage multiple tasks and maintain confidentiality
A warm, professional presence with a commitment to donor stewardship
Compensation
$50-$54 per hour, 10-20 hours per week
To Apply
Confidential Application Process: Email your cover letter (in PDF) summarizing your interest, fit with each of the essential qualifications listed and experience along with a current resume to: Erika Buck at hiring@papie.org with “PiE Data Manager Search” in the subject field. No phone calls, please. Palo Alto Partners in Education is an equal opportunity employer and welcomes applications from all qualified candidates.
