10,000 Degrees: Financial Aid Coordinator
10,000 Degrees is seeking a Financial Aid Coordinator to support the organization’s financial aid and literacy initiatives on a daily basis. Reporting to the Director of Financial Aid Impact, the Coordinator will assist regional program teams and students with loan navigation, financial aid reviews, and complex application questions. Additionally, this role involves managing financial aid "spaces" (both drop-in centers and virtual platforms) and co-leading workshops and training sessions to ensure that staff and students have the necessary tools for success. By collaborating closely with frontline staff, the Coordinator will help implement foundational frameworks and curricula developed by leadership, ensuring seamless financial aid support for students across our regions.
About 10,000 Degrees:
10,000 Degrees is unlocking student success at scale by giving more students equitable opportunities for a quality college education and career success. The most efficient and effective college success non-profit in the U.S., 10,000 Degrees’ mission is to achieve educational equity and to support students from low-income backgrounds to and through college to realize their full potential and positively impact their communities and the world. We envision a world where all students, regardless of race, ethnicity, or socioeconomic background, will have the full range of educational opportunities, support, and resources to realize their potential. Accepting a role at 10,000 Degrees implies a personal commitment to this mission.
Responsibilities
Direct Student Support
Manage and staff dedicated financial aid spaces, providing a welcoming and consistent environment for students to drop in for 1:1 assistance.
Conduct detailed, hands-on reviews of student financial aid packages to ensure accuracy and help students identify critical funding gaps.
Proactively engage students on-campus and virtually to ensure they meet critical financial aid deadlines and loan acceptance windows.
Manage the scheduling, materials, and onsite coordination for financial literacy workshops, evening sessions, and financial aid weekend events.
Logistical Field Support
Ensure College Access and Success teams have the most up-to-date worksheets, guides, and tools required to support students with their financial aid planning.
Track common student pain points (e.g., loan confusion, verification issues) to provide data-informed feedback to the Director to help refine general and regional curricula.
Support the Director in attending community events, schools sites, and fundraising initiatives to build awareness and represent the organization’s financial aid efforts.
Partner with internal teams to continuously enter and maintain pristine financial aid milestone tracking within Salesforce.
General Responsibilities
Travel regularly within assigned region(s) to partner school campuses, 10,000 Degrees offices, and special event locations.
Participate in staff meetings, professional development activities, and supervisor check-ins.
Support and represent 10,000 Degrees at fundraising and appreciation events as needed.
Execute other duties as assigned to support the organization’s evolving needs.
This position requires some in-person presence, travel within the regions served, and occasional evening and/or weekend hours.
Qualifications
Bachelor’s degree required
3+ years of general experience in financial aid, student services, or a related higher education field
Strong working knowledge of FAFSA and CADAA processes
Familiarity with student loan types (subsidized vs. unsubsidized), federal/state grants, and financial aid award letters
Confident public speaker comfortable presenting in front of small or large groups
Ability to translate complex financial terms into simple, relatable language
Strong interpersonal skills with a customer service mindset geared toward supporting internal team members and geographically dispersed regional staff
Proficiency in Microsoft and Google Suite applications
Demonstrated enthusiasm and initiative, including the ability to work both independently and collaboratively
Willingness to learn and be self-reflective
Unwavering, deeply-rooted passion for working alongside first-generation, low-income and DACA/undocumented student populations
Bilingual Spanish/English proficiency is strongly preferred
Geographic proximity to the region(s) being served and a reliable means of transportation to accommodate required regional travel
Compensation
$31.00/hour
Excellent healthcare benefits including medical, dental, vision and life insurance
15 days paid vacation + holidays and paid sick leave
401(k) with employer matching
Professional development including conferences, seminars, webinars, and directed career advice
To Apply
To apply, click here.