Great missions require great data. But how do you know whether the data you’re collecting truly reflects the experiences of the people at the heart of your work? How can we ask the right questions, hear what our communities are telling us, and use that information to guide our decisions?

With funding and community needs shifting, nonprofits are making important decisions about programs, services, and resources. It is easier to make decisions the community can understand when we take into consideration what their communities value and need.

Join Thrive for a conversation facilitated by Listen4Good exploring what meaningful community feedback can look like, and the many ways organizations can use this information for good. Through practical insights and real-world examples, we’ll look at how feedback can surface what matters most to the people we serve, ensure we are serving our community equitably, and help us share the story of our work and accomplishments with the community and funders. Whether you already have a feedback process or are figuring out where to begin, this session will offer ideas you can take back to your organization.

What We’ll Explore

• What a strong community feedback loop looks like and practices that can make feedback more meaningful and useful.

• How organizations with different programs and services are using community feedback to strengthen their programs and increase their impact.

• How to recognize what’s working in your organization's current feedback practices and where there may be opportunities to strengthen them.