Coastside Hope: Community Outreach Coordinator
Coastside Hope is seeking a Community Outreach Coordinator to play a vital role in connecting the organization with the communities we serve. Reporting to the Programs Director, this position involves developing and implementing outreach strategies to raise awareness of Coastside Hope's programs, strengthen community partnerships, and promote equitable access to services. The ideal candidate should be passionate about social justice, skilled in public engagement, and highly organized. In the event of a community emergency or disaster, Coastside Hope serves as a second responder, and all staff are expected to report for work after addressing their personal responsibilities to assist in ways that may differ from their usual duties.
About Coastside Hope:
Coastside Hope was established in 1976 as a 501(c)(3) non-profit human services agency to benefit the residents of the San Mateo County Coastside. The agency was previously known as the Coastside Opportunity Center but changed our name in 2006 to better reflect what we bring to our clients … hope for a better life and a more secure future.
Coastside Hope is chartered by San Mateo County to be the primary core human services agency for the mid-coast. Contact us by phone at 650-726-9071. Our Federal Identification Number is 51-0199747. We thank you for visiting our site and invite you to join us in our mission to provide hope to our neighbors on the Coastside.
Responsibilities
Community Engagement & Outreach
Maintain ongoing communication with program managers to ensure alignment of outreach efforts and promote cross-program visibility
Build and maintain relationships with diverse stakeholders, including faith-based groups, public officials, local agencies, educators, and community members, to garner support for programs and initiatives
Serve as liaison to community partners, collaborators, and event organizers to sustain and expand organizational presence and impact
Stay informed about local resources, services, and partnerships relevant to the communities served and promote strong community relations
Identify, train, and develop community leaders in organizing principles and practices to strengthen parent- and community-led organizations
Conduct regular one-on-one visits with parents and community members to provide guidance and support
Establish and manage multiple community organizations to foster leadership and drive local initiatives
Plan and coordinate public forums, meetings, and events led by community leaders
Regularly attend community events, outreach activities, collaborative meetings, and partner forums to represent the organization and adapt outreach strategy based on community feedback
Maintain an up-to-date outreach calendar, track attendance, and manage data collection and evaluation for all outreach activities
Manage all outreach materials, ensuring timely updates and distribution of print and digital content that reflects current programs and priorities
Support grant reporting and data management, including documentation of outreach metrics, preparation of outreach-related reports, and assistance with funding proposals
Ensure consistent, knowledgeable communication about programs to the public, reflecting a clear understanding of program goals and resources
Participate in staff development sessions at the local, regional, and national levels with partner organizations
Create and distribute outreach content across email, newsletters, social media, and CH's website.
Prepare and update outreach materials such as flyers, presentations, and agency collateral.
Support outreach across departments as needed.
Others duties assigned as needed
Client Access & Navigation
Provide accurate information and referrals to help clients access CH services.
Identify and reach underserved or marginalized populations with targeted outreach.
Gather community and client feedback to inform and improve outreach efforts.
Communications & Materials
Develop culturally and linguistically appropriate materials in collaboration with the communications team.
Maintain up-to-date knowledge of CH programs and eligibility criteria.
Data & Reporting
Track and report on outreach activities, community needs, and engagement outcomes.
Qualifications
Required
Bachelor’s degree in social work, public health, communications, or a related field — or equivalent relevant experience.
Minimum 2 years of experience in community outreach, public engagement, or social services.
Excellent public speaking, interpersonal, and written communication skills.
Cultural humility and ability to engage with diverse communities with respect and empathy.
Strong organizational and time-management skills.
Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms.
Valid California driver’s license and a good driving record.
Preferred
Bilingual or multilingual (especially in Spanish, Vietnamese, Mandarin, or other locally spoken languages).
Familiarity with local community-based organizations and public assistance programs.
Experience with client management databases.
Prior experience working with safety net services.
Knowledge, Skills, and Abilities
Ability to work both independently and collaboratively with internal teams and external partners.
Comfortable supporting individuals and families in crisis or with complex needs.
Strong attention to detail, initiative, and follow-through.
Sensitivity to issues of race, class, gender, sexual orientation, and other dimensions of diversity.
Ability to manage multiple priorities with flexibility, tact, and professionalism.
Maintain appropriate professional boundaries and confidentiality
Working Conditions
Local travel required; occasional evening or weekend hours may be necessary.
Must be able to lift up to 25 pounds for outreach materials and event setup
Compensation
Salary: $25.20/hour or $27.00/hour
Benefits
· SIMPLE IRA Plan
· Comprehensive health insurance
· Paid time off
To Apply
Please email your resume and a cover letter of interest to admin@coastsidehope.org.